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     Maintenance and Repairs


Repairs

Please be patient regarding repairs we aim to do repairs as soon as we can and urgent repairs will be dealt with swiftly as possible. We have workmen as staff and we will always have someone to look at repairs. we have a list of ongoing repairs and we will add yours to this.

Contact

If you have a repair that needs looking at if it is in office hours call our office on:
(01429) 277710
If it is out of hours (and an emergency) Please call Patrick on:
07929277711
(please be prepared to leave a message)


CP12s

We will also be carrying out gas safety inspections throughout the year (CP12s) so you will get a letter arranging the day and the date and if you cannot make it please ensure we are informed.


Decorating

We normally ask tenants not to decorate for a month prior to moving in and please get permission first if you are going to paint or wallpaper.
 
  

 

Cash Transactions

 



How you Pay

It is your responsibility to get rent to us and how you pay it is up to you, we do not mind how you pay as long as we receive the rent. You can set up a standing order or pay into our bank (HSBC) or come to the office and pay over the counter. We usually do not collect rent from the tenant, but under certain circumstances we will make exceptions.

 

 

Bonds

 We aim to return all bonds (subject to the condition of the property) within 28 days of when we get the property back. This means that all your belongings have been removed and we have the keys back.




 Contact

 

 

Keep In Touch


Please keep in touch with us regularly and if you are claiming Housing Benefit please keep in touch with the council as your claim is very important.

Our number is located at the top of the page.


 

Home Inspections


We aim to inspect properties once every 4 months or so. Please do not be upset if we inform you that we would like to do an inspection, it is not because of any complaints, it will be a quick 5 minute visit to check the general condition of the property.

Notice to Leave

Please be aware that the tenancy you have signed is for the minimum period. This means that you are responsible for all the rent in that period.

If you would like to end your tenancy you need to give us a months notice in writing.